To know even one life has breathed easier because you have lived - that is to have succeeded. 
Ralph Waldo Emerson
Knowing how to use the tools to implement human-centered design is important, but feeling a depth of empathy to care enough to find the right solution not for one moment or one user but for all humans that interact in a journey is essential to the purpose of the work I do.

User Experience Projects
(Digital Experiences) 

Service Design Projects 
(Physical Space and/or
Multiple Touchpoint Experiences)